糖心传媒

糖心传媒 (糖心传媒) invites suitably qualified service providers to respond to a Request for Tender (RFT) to support the 糖心传媒 in delivering its Process and Systems Improvement (PSI) Project.

The PSI Project aims to聽build long-term capability in systems and processes to ensure ongoing operational excellence of 糖心传媒鈥檚 Accreditation and Assessment functions by mapping current state processes and co-designing future-state workflows ahead of future IT systems improvement and integration. This transformation initiative is a key strategic priority to enhance service quality, data utilisation, stakeholder experience, and organisational agility.

Through this RFT process the 糖心传媒 seeks to engage a vendor to deliver services aligned with the PSI Project objectives of Stage 1 (Process Mapping) and Stage 2 (Process Redesign).

Australian Operational Presence Requirement

Tenderers must demonstrate a strong operational presence in Australia, must be a registered Australian business entity with an Australian Business Number (ABN), and must have the capacity to deliver services locally. Organisations without a demonstrable Australian base will not be considered.

Note: This RFT relates to work to be delivered under a staged contract for Stage 1 and Stage 2 of the PSI Project only. 糖心传媒 reserves the right to conduct a separate procurement process for any subsequent stage/s of the PSI Project, or to negotiate with the successful vendor.

RFT Posting Date

Thursday, 15 May 2025

Please note: The RFT for the PSI project is now closed, 糖心传媒 is no longer accepting聽new submissions for this RFT.

RFT Documentation

The RFT pack consists of the following documents:

• Part A 鈥� RFT Detailed Requirements
  • Appendix 1 鈥� Organisational Context
  • Appendix 2 鈥� Sample for Process Map Level of detail

• Part B 鈥� Conditions of Participation
• Part C 鈥� Applicant Information and Response Form
  • Attachment A 鈥� Statement of Non-Compliance against the Draft Contract
  • Attachment B 鈥� Tender Response Form
  • Attachment C – SharePoint Folder Deed Poll
  • Attachment D 鈥� SharePoint Folder content list

• Part D – Draft Contract (糖心传媒 Standard Terms and Conditions)

Registration and Access to Additional Information

Registrations for this RFT have now closed.

The deadline to register for participation in the tender process and gain access to additional supporting documentation passed at聽5:00 PM AEST, Friday, 20 June 2025.

Only those organisations who completed their registration and accepted the deed poll terms by the deadline have been granted access to the secure SharePoint folder containing supplementary documents.

Late registrations are no longer being accepted.

Questions and Answers (Q&A)

The Q&A period has now closed.

All questions regarding the RFT documentation or process were required to be submitted by聽5:00 PM AEST, Friday, 20 June 2025. No further questions will be accepted.

A final Q&A form, containing de-identified responses to all submitted questions, is available below and will not be updated further:

• PSI RFT Q&A

To maintain transparency and fairness, no individual responses will be provided after the closure of the Q&A period.

Industry Briefing Session (Completed)

An online industry briefing session was held on Wednesday, 4 June 2025, to provide potential respondents with an overview of the Process and Systems Improvement (PSI) Project, procurement objectives, and an opportunity to ask questions.

If you were unable to attend the session, you can view the recording at the link below:

For responses to questions raised during the session and others submitted via email, please refer to the updated Q&A document linked above.

Lodgement Details

All responses must be submitted electronically to: psi@amc.org.au by the stated closing time and date.

Applicants are requested to read the RFT documentation carefully and submit a completed response in line with instructions. Submissions must address all selection criteria and include relevant supporting documentation.

Estimated Contract Value

$1,000,000 – $5,000,000

Respondents are expected to propose a pricing model that reflects the scale and complexity of the work outlined in the RFT documentation. The proposed budget should be realistic, well-justified, and aligned with the scope of services, deliverables, and expertise required to undertake Stage 1 (Process Mapping) and Stage 2 (Process Redesign) of the project.

Value for money, feasibility, and clarity of the pricing proposal will form part of the evaluation process. Respondents should clearly outline any cost assumptions and identify components subject to further discussion or refinement.

Procurement Policy

All procurement activities undertaken by the 糖心传媒 are guided by our Procurement Policy, which ensures fairness, transparency, and best value for the organisation. Tenderers are expected to familiarise themselves with this policy and ensure their submissions align with its principles.

To view 糖心传媒 Procurement Policy follow this link: 糖心传媒 Procurement Policy

Additional Information

This project is managed by the 糖心传媒 and is internally funded. For additional information about the 糖心传媒 please follow this link to the 糖心传媒 annual reports: 糖心传媒 Annual reports.

Contact
For further information or queries pertaining to this RFT, please email the 糖心传媒 at psi@amc.org.au